What is Unified Communications? Unified communications is a collaboration of business tools. Such as telephony, presence, conferencing, video conferencing, CRM integration, faxing and more. For example, a phone call comes in and you are out of the office running errands. Because you have your extension to ring your Cell phone simultaneously you answer the call [...]
ITS NOT VOIP's FAULT! Have you ever been on a call and heard your words echoed back to you? Annoying and as frustrating as it is, it is actually present in all calls. In order for echo to be noticed it needs to be loud and delayed. In most PSTN lines the echo is loud however [...]
There are a number of different forms of surveillance, some of which tend to be forgotten. When it comes to surveillance in the workplace, video cameras are not your only option. To really make your workplace and business secure, you also have the option of an access control security system, which can keep anyone who [...]
Transferring from your normal landline phone to a Voice Over IP system can be a big change. You may find yourself overwhelmed yet knowing this is the best move for your company. VOIP systems are for business of all sizes. Whether you are a small local business or a multi million over sea franchise VOIP [...]
Having a successful business requires hard work along with several different factors. You must put in the time it requires as well as keeping an eye on everything when while you are not on location. You can do this by using a video surveillance services. You may think that this is basic information, that you [...]
When reviewing your telecommunication bill you should always look for charges, to see what you are being billed for. Look at every charge on there and always question any charge that you are unsure about. Businesses can have errors, but also will give fraudulent charges just to try to get more money from the consumer. [...]
If you haven't invested in access control yet, now is the time. Access Control benefits you by helping you keep track of who comes in and out of your company. It also keeps people out of certain restricted areas. This type of security can include cards and badges to access doors, keeping record of entries, [...]
Transferring your Michigan business phone systems to a VOIP, or Voice Over IP, is a great way to bring your company into the modern world of communications. VOIP is basically using the internet to power your phone system, as opposed to the traditional telephone lines. In addition to saving your company money, making this transfer [...]
The VOIP is also known as voice over internet protocol system. This system is commonly used for multiple purposes, anything from meetings to just talking overseas and other long distance. This service was created for people to communicate face to face no matter what the distance between them might be. When first introduced to the [...]
Awhile back, a customer of our called us because their phone bill was quite higher in the last few months than the previous and as a service we offer free analyses and audit telecom expenses. With This particular phone bill we realized there were some charges that weren’t related directly to the phone bill. As [...]
